How Cash on Delivery Works

Cash on Delivery (COD) is a simple and convenient payment method that allows you to pay for your order in cash when it arrives at your door. There is no need to provide any payment information online. Simply place your order and pay the delivery person when you receive your package.

1. Place your order — Browse our products and add items to your cart
2. Select Cash on Delivery — Choose COD as your payment method during checkout
3. Receive confirmation — We will send you an order confirmation and tracking number via email
4. Pay on delivery — When the courier arrives, inspect your package and pay in cash

No Additional Charges

Available Countries and Regions

Cash on Delivery is available in most European countries where we operate. Availability may vary depending on the shipping carrier and your specific location. If COD is available for your delivery address, it will appear as a payment option during checkout.

Countries where COD is commonly available include Poland, Romania, Hungary, Czech Republic, Slovakia, Bulgaria, Croatia, Slovenia, and other European nations. If you do not see the COD option at checkout, it may not be available for your specific area.

What to Prepare When Delivery Arrives

To ensure a smooth delivery experience, please have the following ready:

• Exact cash amount — Prepare the exact amount shown on your order confirmation, as the courier may not carry change
• Someone at the delivery address — Ensure someone is available to receive and pay for the package during the expected delivery window
• Valid identification — In some countries, the courier may request identification to verify the recipient

Payment at the Door

When the courier arrives with your package:

• You may inspect the outer packaging before paying
• Pay the courier the total order amount in cash
• The courier will provide you with a payment receipt
• If you are not home, the courier will typically attempt redelivery or leave a notice with instructions for rescheduling

Frequently Asked Questions

Can I pay with a card at the door?

This depends on the courier service. Most COD deliveries accept cash only. If you prefer to pay by card, we recommend selecting credit card or PayPal as your payment method during checkout.

What if I am not home when the courier arrives?

If you are not available to receive the delivery, the courier will attempt redelivery on the next business day or leave a notification with instructions on how to arrange a new delivery time.

What happens if I refuse the delivery?

If you refuse a COD delivery, the package will be returned to our warehouse. Please contact us at info@shoplydealkraft.shop if you need to cancel an order before delivery arrives.

Is there a maximum order value for COD?

There is generally no maximum order value for Cash on Delivery. However, for very large orders, we recommend contacting us in advance to confirm COD availability.